Service Review
Name:
Date:
Date of Event:
Location of Event:
Type of Event:
Name of Videographer:
Please take a moment to rate our service. Your feedback will help us to improve and continue to provide excellent service. Please rate us on the scale below with 1 being poor and 5 being excellent.
Service:
Courtesy of Videographer
1
2
3
4
5
Professionalism of Videographer
1
2
3
4
5
Was the Videographer dressed appropriately
1
2
3
4
5
Was the Videographer on time?
1
2
3
4
5
Was the Videographer inconspicuous?
1
2
3
4
5
Overall Satisfaction:
Was the final product completed to your satisfaction?
Yes
No
Was the final product delivered in a timely fashion?
Yes
No
Our studio goal is to deliver the finished product within 60 days from the date of your event, would you say that we honored our commitment?
Yes
No
Would you recommend us to a friend?
Yes
No
Will you consider us for your next event?
Yes
No
Between 1-5 with 5 being the best, how would you rate our overall service?
1
2
3
4
5
What was your overall impression of our service?
How do we compare to other studios?
What did we do that really stuck out in your mind and/or separated us for any other professionals that you may have encountered before?
Our studio operates primarily on customer referrals. Is there someone that you know who may be in need of our services in the near future?
Yes
No
If yes, then please indicate their contact information:
Name:
Address:
Phone Number:
E-Mail:
May we display your comment card on our website?
Yes
No
In order to guarantee excellent service, we invite our future clients to contact our previous clients and personally inquire about their experience with CINEMA 4 PRODUCTIONS. Would you allow a future client to contact you regarding your experience with our studio?
If yes, then how may they contact you?
By Phone:
By Fax:
By Mail:
By E-Mail:
Cinema 4 Productions, and its employees, would like to personally thank you for taking the time to complete this survey. All of your comments will help us continue to provide excellent service to all of our future clientele. We sincerely appreciate your support.
Michael Goldsmith
President
MGoldsmith@Cinema4Productions.com
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